Shipping policy

Handmade to order

Every item from The Doll Tailor is handmade to order. Thank you for your patience while your items are created with care.

Website orders

Orders placed on our website usually take approximately 5–7 weeks, but may take longer.

Custom orders

Custom orders take approximately 3–5 months and may take longer.

These timeframes are estimates, not guaranteed arrival dates. If you need an item for a specific occasion, please contact us before placing your order to discuss timing.

US and international delivery

Your handmade item must be completed before it can ship. Delivery timing varies by destination and shipping method. International shipments may take longer than US shipments, including time for customs processing.

Delays and order updates

If your order is taking longer than expected, please contact The Doll Tailor with your order number so we can help you check its progress.